1. Introduction
Welcome to Mechkart (“we”, “our”, “us”).
This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you visit or use our website and services.
By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy and our Terms & Conditions.
2. Definitions
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Service: The Mechkart website and related services
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Personal Data: Information that identifies an individual
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Usage Data: Data collected automatically during website usage
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Cookies: Small files stored on your device
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User: Any individual using our Service
3. Information We Collect
3.1 Personal Information
We may collect the following personal information when you use our Service:
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Full Name
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Email Address
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Phone Number
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Shipping & Billing Address
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City, State, Country, PIN Code
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Order and transaction details
3.2 Usage Data
We automatically collect certain information such as:
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IP address
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Browser type & versio
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Pages visited and time spent
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Device type and operating syste
3.3 Cookies & Tracking Technologies
We use cookies and similar technologies to improve user experience and analyze website performance.
Types of cookies we use:
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Session Cookies
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Preference Cookies
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Security Cookies
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Analytics & Advertising Cookies
You can disable cookies via your browser settings, but some features may not work properly.
4. Use of Your Information
We use collected data to:
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Process and deliver orders
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Provide customer support
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Communicate order updates and service notifications
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Improve website performance and user experience
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Send promotional offers (optional & unsubscribe anytime)
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Detect fraud and ensure platform security
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Comply with legal obligations
5. Sharing & Disclosure of Data
We may share your information with:
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Courier and logistics partners (for delivery)
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Payment gateway providers (secure transactions)
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Service providers supporting our operations
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Government or legal authorities when required by law
We do not sell or rent your personal data to third parties.
6. Data Retention
We retain personal data only for as long as required to:
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Fulfill orders
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Comply with legal obligation
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Resolve disputes
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Enforce agreements
Usage data may be stored for analytics and security improvements.
7. Data Security
We take reasonable technical and organizational measures to protect your data.
However, no method of online transmission or storage is 100% secure, and absolute security cannot be guaranteed.
8. Data Transfer
Your information may be stored and processed in India.
By using our Service, you consent to the transfer and processing of your data in India.
9. Your Rights
You have the right to:
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Access your personal data
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Request correction or deletion
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Withdraw consent for marketing communications
To exercise your rights, contact us using the details below.
10. GDPR (For EU Users)
If you are a resident of the EU/EEA, you have rights under GDPR, including access, rectification, deletion, restriction, and data portability.
11. CCPA (For California Residents)
California residents may request:
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Disclosure of collected personal data
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Deletion of personal data
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Confirmation that data is not sold
We do not sell personal data.
12. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their content or privacy practices.
13. Children’s Privacy
Our services are not intended for individuals under 18 years of age.
We do not knowingly collect data from children.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page and become effective immediately.
15. Contact Us
If you have any questions about this Privacy Policy, you may contact us at:
Business Name: Mechkart
Address:
Mechkart, Warehouse No. 2
Ganga Nagar, Near Shiv Mandir
Burhanpur – 450331
Madhya Pradesh, India
Phone: +91 62607 04024
Support Hours:
Monday to Saturday
9:00 AM – 7:00 PM
